Check-in & Check-out
What are the standard Check-in and Check-out times for hotel?
Our standard Check-in time is 13:00 hrs and Check-out time is 12:00 hrs. All times are based on Indian Standard Time (IST).
What is your policy for Early hotel Check-in or Late Check-out?
These are subject to room availability on the day of arrival/departure. We recommend confirming with
the Front Desk 24 hours prior. Extra charges will apply:
- Check-in before 8:00 AM: Charged as one full night.
- Late Check-out until 6:00 PM: 50% of
the room rate
- Late Check-out after 6:00 PM: Charged as one full night.
Identification & Registration
What Photo ID is mandatory for hotel rooms check-in?
All guests (including accompanying adults) must present an original, valid, government-approved
photo ID.
- Indian Nationals: passport, Aadhaar Card, Driving License, or
Voter ID. PAN Card is NOT accepted as the only ID for accommodation.
- Foreign Nationals: Original and valid Passport and Visa.
Are unmarried couples allowed to stay?
Yes, absolutely. Two consenting adults are legally permitted to stay together in a hotel room in
India, including Karnataka. Both guests must be 18 years of age or
older and present valid photo identification.
Is it possible for guests from Belgaum/Karnataka (Local IDs) to stay?
Yes, local IDs are accepted. However, for security purposes, the hotel reserves the right to deny
accommodation to any guest whose conduct or intention appears inappropriate.
What is Form C registration?
As per the Foreigners Regional Registration Office (FRRO) rules in India, we are legally required to
report the stay of every foreign national. We will take copies of your Passport and Visa to complete
the mandatory Form C submission online within 24 hours of your check-in.
Can I check in at hotel with an expired or missing Visa?
No. A valid Indian Visa (or Overseas Citizen of India (OCI) Card) is mandatory for check-in. Failure
to present a valid visa will result in the refusal of accommodation as per government law.
Hotel Policies
Is smoking permitted in the hotel rooms?
No, our guest rooms and all indoor areas are designated as Non-Smoking. A penalty fine of ₹800 will be levied for smoking inside the room to cover specialized
cleaning. Designated smoking zones are available.
Can non-registered visitors come to my hotel room?
No. Visitors are strictly not allowed to enter guest rooms for security and privacy reasons. Any
visitor must register at the Front Desk, provide a photo ID, and meet the guest only in the lobby or
public areas.
Can I bring outside food or alcoholic beverages?
Bringing outside alcoholic beverages for consumption in public areas or rooms is strictly prohibited
by our liquor license policy.
What if I cause accidental damage to the room?
Guests are held financially liable for any damage, loss, or theft of hotel property (furniture,
fittings, linen, etc.) caused by them or their invitees during the stay.
Do you allow pets?
No pets allowed.
Food, Beverage & Events
Can we use an outside caterer for our event?
No. All food and beverage services for meetings and events held on the premises must be exclusively
arranged through the hotel's in-house catering team.
Is event cancellation refundable?
Our cancellation policy is detailed in your signed event contract. A non-refundable deposit is
typically required to confirm the booking, and specific refund percentages apply based on the notice
period before the event date.
What is the legal drinking age in Belgaum/Karnataka?
The legal drinking age for consumption of alcohol in the state of Karnataka is 21 years. Our bar will strictly enforce this rule, and valid ID is
required for verification.
What are the GST rates for dining and room tariff?
GST is applied as per the Government of India rules:
- Room Tariff (per night):
- < ₹7,500: 5% GST
- ≥ ₹7,500: 18% GST
- Food & Beverage:
- Standalone restaurants or those within hotels with room tariff < ₹7,500 are
generally charged 5% GST
- Restaurants within hotels with room tariff ≥ ₹7,500 are charged 18% GST
Is outside alcohol allowed?
No, bringing outside alcohol into the rooms or public areas is strictly prohibited by our liquor
license terms issued by the State of Karnataka.
Are Service Charges included in the restaurant bill?
A Service Charge is NOT added. Only GST is mandatory as per tax law.